We watch over your systems day and night
We don't wait for something to break: we see it coming. We keep an eye on your equipment and your network around the clock, so we spot problems and fix them before you ever notice a thing.
We find out before anyone else does
Almost no failure comes out of nowhere. There's usually a warning: a disk that starts throwing errors days before it dies, a machine that gradually gets overloaded, a connection with tiny dropouts before it goes down for good.
We're watching for those warning signs. We run a system that checks your equipment and your network every few minutes, and the moment something looks off, it alerts us straight away, whatever the hour. By the time anyone on your team would notice something odd, we're already on it.
On top of that, we send you clear reports every so often: what's been running well, what needs renewing, and where you're falling short. That way you decide based on real data, not guesswork.
Problems we put out before they caught fire
"The server's disk filled up in the middle of the night"
At 2am, a backup got stuck and started filling up the disk where all the files live. With nobody watching, nobody would have been able to save anything come morning.
The alert fired the moment it hit the limit. Our on-call technician logged in, cleared out what wasn't needed and freed up space without stopping anything. When the office opened in the morning, everything was running like clockwork.
"A computer was quietly sending data outside the network"
We spotted an office computer sending information to an unknown address abroad, little by little and outside office hours. A bad sign.
We isolated that machine from the network straight away, looked into what was going on and found a virus stealing data. We removed it, checked what might have got out, and protected the rest of the network.
"The management software suddenly went painfully slow"
The server holding the database for the management software started to choke. Everything took three times as long and people noticed, but nobody knew why.
The overload alert came through on its own. We found a scheduled task that had become hugely demanding given the year's data volume. We tuned it and speeds went back to normal.
"The website's security padlock was about to expire"
When a website's security certificate expires, the browser warns visitors that "the site isn't secure". That scares customers off and hurts your ranking on Google.
We keep track of when each website's certificate is due to expire. We flag it a month out, then at two weeks and one week, and renew it well before the deadline.
We've got all of this covered for you
You don't need to know what any of this means. Just know that we've got everything covered that could leave you stuck on any given day:
Your equipment and servers
Your internet and your network
Your website, email and backups
You know exactly what to expect
No vague promises. Here's exactly what you can expect from our monitoring:
| What we promise | How we deliver it |
|---|---|
| How often we check | The important things, every minute; everything else, every few minutes |
| How fast we find out | Under 5 minutes from the moment something starts going wrong |
| How we alert you | Email, mobile, Telegram, or whichever channel you prefer |
| How much history we keep | A full year of data, so you can see how things evolve |
| If your whole system goes down | Our monitoring keeps running independently and still alerts you |
Do you know what's happening on your systems right now?
We can. Tell us what you've got and we'll take care of watching over it so you can sleep easy. We'll have it all set up within a couple of days.