We fix your equipment
Computer running slow, won't switch on, or acting strange? We'll get it sorted, on-site or remotely, without you losing your whole day.
More details
20+ years looking after your technology
Time for technology to stop being a headache
We take care of your computers, your internet and your data, so you can get on with what matters. Right here in Albox, in plain English, no jargon.
★★★★★
Businesses and families already trust us
Businesses and families already trust us
Your data, safe
Steady internet
Reply in < 4h
We look after the technology of
ShopsOfficesClinicsWorkshopsFamilies
How we lend a hand
We sort it out for you, no fuss
You tell us the problem in your own words. We translate the techy bit, fix it, and put your mind at ease.
Internet and wifi that actually work
Signal reaching every corner of your home or business, and a network that's properly protected. No more dropouts.
More detailsWe keep watch while you rest
We spot problems before you even notice them. You sleep easy; we're keeping an eye on things day and night.
More detailsYour files, always safe
We back up everything important, automatically. If something breaks or goes missing, we recover it, no drama, no panic.
More detailsWe automate the boring bits
Those repetitive tasks eating up your hours — we put them on autopilot so you can focus on what actually matters.
More detailsNot sure what you need?
That's completely normal. Tell us as best you can and we'll tell you what's needed and what it costs, before doing anything.
Talk to a real person
Tell us what's going on
What can we help with today?
Tap whichever sounds most like your situation and we'll tell you straight away how we'd sort it. No obligation.
Why people call us
Real people,
Real people,
who get it
We're not a call centre. We're the same familiar faces: we know you, we know your business, and we speak plainly.
We speak plainly
No jargon, no strange words. We explain what's wrong and what we're going to do, so you actually understand it.
We're close by
In Albox and the surrounding area. We come to your home or business, or fix it remotely whenever we can.
We're quick
When something stops your work dead, every minute counts. We reply in under 4 hours.
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years helping out
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and we reply
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of the time, all running smoothly
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plain English, no fuss
Who's behind it
Amancio, your trusted IT support
No call centres and no technicians you've never met: the same person who answers your call is the one who fixes your equipment.
I've spent over 20 years looking after the IT of businesses and families across the Almanzora valley. I know my clients by name, I know how each of them works, and I like explaining things so they actually make sense.
If something can be fixed remotely, I save you the wait. And if I need to come out, I come out. Simple as that.
20+ years in the trade
Albox, Almería
Direct, no middlemen
Working with us is easy
Four steps, then forget about it
1
You call us
Tell us what's wrong however you can. No endless forms, no jargon.
2
We take a look
We review the situation and tell you what's needed and what it costs. No surprises.
3
We fix it
We get to work, disrupting your day as little as possible.
4
You relax
We keep an eye out in case anything crops up again. We don't just disappear.
How we charge
Clear pricing, no surprises
Our work has a cost, and you always know it in advance. Here's how it works:
1. The price, before we go
When you call, we tell you what the visit or check-up costs, at a fixed price. No small print, no "it depends".
2. A fixed quote
We take a look at what's wrong and give you a fixed quote before touching anything. If it doesn't suit you, no problem — it's your call.
3. You pay what we agreed
Not a euro more than agreed. If something unexpected comes up along the way, we'll check with you before carrying on.
Just so you have an idea: the visit with diagnosis is 36 € (VAT included) and covers the first half hour at your home or business; after that, 20 € per half hour. Everything else, always a fixed quote before we start.
Without us having to travel
Plenty of things we fix remotely
If yours can be fixed without us travelling out, we do it there and then: we connect to your device with your permission and sort it out while you watch. Here's how it works:
We send you a link
You open it and give us permission to connect. Nothing gets installed that stays on your computer.
You see everything
You watch your screen and what we do the whole time. When we close the session, access ends: we're not left inside.
Secure and transparent
Encrypted connection with a one-time password. We only come in when you authorise it, and only for what you've asked.
Remote sessions are paid up front: we tell you the amount before we start and you decide.
- Bizum
- Card
- Bank transfer
- Always invoiced
For your business
When your business depends on everything working
If a breakdown stops your invoicing, your email or your till, the problem isn't just the device: it's the day you lose. We make sure it doesn't happen and, if it does, that it's sorted fast.
Response in under 4 h
When something stops your business you don't wait: plan clients get priority, with no urgency surcharge.
Backups that get tested
Making backups isn't enough: we verify them and run restore tests regularly. The day you need them, they're there.
A single point of contact
Always the same person, who knows your equipment and your business. No call centres, no tickets getting lost.
Proper, up-to-date invoicing
Compliant invoicing, ready for VeriFactu (mandatory in 2027). Prices ex-VAT, the way your business reclaims them.
Peace of Mind Plan for business:
Business Base from 25 € and Business Total from 35 € per device/month (ex-VAT). Maintenance, 24/7 monitoring, tested backups and a monthly report.
Monthly maintenance
Peace of Mind Plan
So you don't have to call us only when something breaks: for a fixed monthly fee based on your equipment, we make sure it doesn't.
- Regular check-ups and tune-ups for your equipment
- Updates and security kept current, without you lifting a finger
- System monitoring to catch problems before they happen
- Priority response when something's urgent
- One-page monthly report: every month we tell you what we've done for you (backups checked, updates applied, alerts resolved)
- Fixed monthly fee: you know what you're paying each month
From 18 €/month per device (VAT included), depending on how many you have. No minimum term.
I want the Peace of Mind Plan
What people say about us
Clients who sleep soundly
★★★★★
"My computer broke down with all my invoicing on it. They recovered everything and now I back things up without even noticing. Such a relief."
MC
María C.Shop in Albox
★★★★★
"Finally, internet that doesn't drop mid-morning. And when I call, they explain it in a way I actually understand. Genuinely down to earth."
JL
José Luis R.Professional office
★★★★★
"They've handled all our IT at the clinic for years. We focus on our work and don't have to worry about the technology."
RG
Rosa G.Dental clinic
Where we work
Right by you, in the Almanzora valley
We come to your home or business in Albox and across the whole area. And whatever can be sorted remotely, we sort out wherever you are.
Common questions
What people ask us most
Not at all. Just tell us what's wrong in your own words ("it's running slow", "my email won't open") and we'll take it from there and explain everything clearly.
Yes: the visit with diagnosis is 36 € (VAT included) and covers the first half hour at your home or business. We tell you upfront when you call, so there are no surprises: before we do any work, you know exactly what it costs and you decide.
Both. We help all kinds of businesses, as well as families who need someone they can trust to lend a hand with technology.
Often, yes — we can connect remotely with your permission and sort it out there and then. If we need to come in person, we will. Here's how remote support works.
Call us as soon as you can and don't touch anything. In many cases they can be recovered. Afterwards we set up automatic backups so it doesn't happen again.
We're open Monday to Friday, 9:00 to 14:00 and 16:00 to 19:00. System monitoring runs round the clock, and maintenance plan clients get priority whenever something's urgent.
Let's talk
Tell us what's wrong
Write to us in your own words, just like you'd tell a friend. We reply within 4 hours during working hours.
711 285 564Call us Monday to Friday
WhatsApp directMessage us and we'll reply soon
info@it-works.esWe read everything and reply soon
Albox, AlmeríaWe come to your home or business · also remotely
Monday to Friday9:00–14:00 & 16:00–19:00
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